Shipping policy

Nothing is shipped

We do not ship anything physical, and we never charge a shipping fee. Every item on this store is digital: Roblox limited items are traded directly to your Roblox account in-game, and toy codes are sent to you by email or through the chat on this store.

What we need from you

Enter your Roblox username at checkout. That is the only detail we need for a limited item. For toy codes, make sure the email address on your order is one you can access.

How long delivery takes

We deliver within 24 hours of your order being placed. In the small number of cases where something holds an order up, delivery takes up to 48 hours at the very latest. Delivery is done by hand rather than automatically, and you can message us using the chat button on any page to check on an order at any time.

When an order does take longer than 24 hours, the reason is almost always a restriction on the Roblox side rather than ours. Roblox applies trade holds and cooldowns to certain accounts and items, and privacy settings can block a trade entirely. If anything like that affects your order, we will message you and explain where it stands.

If we have not delivered your order within 48 hours, you can ask us for a full refund and we will give you one.

If delivery fails

If we cannot deliver because the username was wrong or the account cannot receive the item, we will contact you to sort it out. See our refund policy for how that is handled.